This book is an excellent guide for today's business leader, in helping him or her develop a comprehensive understanding of what is important to run a business, and also, what needs to be regularly tracked, managed and metered such that you are in tune with what is going on, and can steer successfully in the turbulent business climate of today. Hats off to Mr. Niven for his insights and understanding of business today, and the needs of the business leaders of today and tomorrow.

Building expertise is the source of competitive advantage in the knowledge economy. But downsizing, babyboomer retirements, organizational restructuring, and technological change all drain the reservoirs of expertise in the 21st Century organization. Based heavily on the most recent research, the second edition of Building Expertise provides the trainer, training designer, and training manager with guidelines and examples to help them accelerate expertise in their organizations.

Leading in Tough Times: Responsibility, Trust and Motivation is full of advice and tips for any manager, supervisor or team leader who must keep employees productive and engaged during difficult times. Whether it’s a layoff, economic downturn, bankruptcy or other period of change, this book provides specific actions for leading in ways that show people you are really "there" with them. The authors—nationally recognized experts on the subject—focus on three key areas: Leading with responsibility, keeping trust and providing motivation in the midst of change.

Here is the first-ever guide to using the Balanced Scorecard the powerful approach pioneered by Kaplan and Norton in the private sector to meet the tough requirements of the President s Management Agenda (PMA). Mandated by President Bush, the PMA requires that the Program Assessment Rating Tool (PART) be used to measure all federal programs in five management areas ... * Strategic Management of Human Capital * Competitive Sourcing * Improved Financial Performance * Expanded Electronic Government * Budget and Performance Integration ... along with nine other program areas pertaining to specific agencies.

ISO 9000 has undergone a radical revision, changing the focus from requirements born out of situations that experience had shown led to poor product quality to requirements born out of the need for all organizations to continually achieve their objectives and create satisfied customers. The language has changed from procedure to process and the intent is now more aligned to business needs.

The rich are different from the rest of us, if for no other reason than U.S. tax and securities laws allow them to invest in ways that keep us from catching up to them. That's why 90 percent of all corporate shares of stock are owned by 10 percent of the people. Kiyosaki believes it's possible for anyone to move up into that 10 percent, but it takes a different view of investing than most people have: it takes a plan to be a successful investor. And a plan is more than simply buying and selling, or collecting "assets" that bring in no cash and are thus more akin to liabilities. The way most people invest, "they might as well be pushing a wheelbarrow in a circle," he writes. A plan is "mechanical, automatic, and boring," a formula for success that has worked historically for most of those who've used it. Kiyosaki's "rich dad" (actually, the father of his best friend) tells him the simplest analogy is the game Monopoly: buy four green houses, trade them for one red hotel, and repeat until you become rich. The overall message of Rich Dad's Guide to Investing is that this is an abundant world, full of opportunity for the sophisticated investor. However, it sometimes takes a while to find this point.

Ashley Friedlein's first book, Web Project Management: Delivering Successful Commercial Web Sites, became a bestseller and an essential reference for Web professionals developing new sites. Maintaining and Evolving Successful Commercial Web Sites addresses the realities of successful sites today, namely the notion that maintaining and evolving a site is actually a bigger commitment than launching it. Management wants to maximize returns and obtain reliable performance data, customers demand better service and insist on sites that are more advanced yet easier to use, and the Web site must increasingly be integrated with the entire business even as the amount of information it handles continues to grow.

This new practical handbook teaches you how to employ the work breakdown structure (WBS) in government contracting to ensure that your contracts stay on track, on budget, and meet your objectives. Whether you're a government employee involved in contract management or a contractor supporting a government project, this hands-on guide shows you how to use the WBS for better project results - from initiation to closeout.

International Accounting Standards (IAS–with future pronouncements to be known as International Financial Reporting Standards, or IFRS) are receiving more attention than ever, having now been endorsed by the International Organization of Securities Commissions (IOSCO) and, most recently, by the European Union. The EU will require that listed companies throughout the European Union apply IAS, instead of previously employed national accounting standards, by 2005, for consolidated financial reporting purposes (and since comparative financials are required, users will generally need to begin this exercise in 2003, as a practical matter). These two events–coupled with the growing list of nations either formally adopting IAS or basing national standards on them, and with the ever-expanding group of major international companies choosing to report on that basis of accounting–will likely provide the impetus necessary to catapult IAS into truly global use and acceptance.